Shipping Policy


Delivery & Charges:
Delivery times are not guaranteed. We ship only to a valid address in the 50 United States.

Simply look for the logo to enjoy free shipping on selected items throughout the store.

Most credit and debit card orders are shipped on the same business day. Mail or Faxed Orders are shipped once payment is received.

The shipping choices for online orders shipped within the United States and internationally are UPS Next Day Air, UPS Expedited, UPS 2nd Day Air, UPS 3 Day Select, USPS Priority Mail, USPS Priority Mail International, and USPS Express. Expedited or Express orders placed by 3 PM PST will ship on the SAME BUSINESS DAY. We try to ship all orders within 24 business hours.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day.

International Shipments
Estimated delivery time for items we have in stock is from date of shipment provided no problems occur with your local customs office. Some countries may require various types of import licenses. BNGHAIR will not knowingly ship any products to any countries that may require any type of license. BNGHAIR will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. BNGHAIR will not be held liable for any customs duties or taxes that arise from your local customs office. BNGHAIR will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering.

Please note: BNGHAIR reserves the right to change the shipping method at its own discretion and expense. BNGHAIR is not responsible for delays caused by weather or other natural disasters.

Also Note

USA Overnight Shipping & Handling - Please understand that choosing Overnight does not necessarily mean your order will be in your hands tomorrow. While most orders do ship on the same day, depending on when your order is received, some will be shipped on the following day. You will receive your order 1-2 days after the order has been processed, which in most cases is within 24 hours. We do not ship orders on Saturdays or Sundays. A signature may be required for your deliveries.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will hold the entire order immediately and request authorization from our customers via email or telephone prior to shipping. The remaining balance can be held and shipped when it becomes available or shipped when the merchandise is back in stock (with no additional shipping charges).